Custom Satin Pajama Return & Exchange Policy
At Made by WS Threads, each satin pajama set is custom-made specifically for your order. Due to the personalized nature of our products, all sales are final.
No Returns or Refunds
We do not accept returns, exchanges, or offer refunds on custom satin pajamas. This includes orders with personalized names, monograms, custom text, special sizing requests, or any other customization selected during the ordering process.
Order Accuracy
Please carefully review all order details, including spelling, sizing, colors, and customization information before submitting your order. Once production begins, changes cannot be made.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an item that differs from your approved order details, please contact us within 5 business days of delivery. Include your order number and clear photos of the issue. We will review the situation and work with you to provide an appropriate resolution.
Color & Design Variations
Please note that colors may appear slightly different due to monitor and screen settings. Minor variations in color, placement, or craftsmanship are considered normal and are not grounds for a return or refund.
Contact Us
If you have any questions before placing your order, please contact us. We are happy to assist you in ensuring your custom satin pajamas are exactly what you want before production begins.
By placing an order, you acknowledge and agree to this Return & Exchange Policy
